Public Sector Services

TACTICS Consulting provides comprehensive advisory services for local authorities and the wider public sector.
We combine strategic thinking with practical implementation, delivering solutions that translate into real results.
We work with municipalities, regions, and public organizations, supporting critical areas of operation and decision-making.

Service Areas

Organizational Studies & Structural Evaluation
Design and revision of organizational charts (O.E.Y.), structural evaluation, service reorganization, process improvement.
👉 With TACTUS, we analyze organizational dynamics so that changes have a real and measurable impact.

Strategic & Operational Planning
Development and implementation of operational/development programs at local and regional level, aiming at sustainable growth.

Internal Audit & Compliance
Control mechanisms, process evaluation, and compliance with Law 5056/2023, with certified methodology (CIA, CICA, ISO).
👉 TACTUS adds the dimension of human factors in auditing, revealing the real sources of risk and resistance.

Management of Funding Tools
Preparation, submission, and monitoring of projects under NSRF, Recovery Fund, Green Fund, and other national or European programs.

Development Projects & Sustainability
Design and support of sustainability, energy efficiency, digital transformation, and Smart Cities projects.

Public Policy Advisory
Consulting in public policy design.
👉 With TACTUS, we map forces, opponents, and social dynamics, giving leaders and organizations a strategic advantage.

Crisis Management & Risk Management
Support in critical situations (natural disasters, financial pressures, political risks) and civil protection planning with strategic prevention and response tools.

TACTUS in the Public Sector

TACTUS is our strategic ally for local authorities and public organizations: it reveals forces, balances, and human dynamics that shape decisions.
👉 [Learn more about TACTUS]

Selected Project & Experience

Request: Drafting of the Operational Program of the Municipality of Chalkida for the period 2024–2028, in accordance with the requirements of the Ministry of Interior, with emphasis on strategic development, operational organization, and participatory processes.

What we did: Conducted a full assessment of the current situation, including demographic, social, and economic data analysis. Designed a SWOT/TOWS analysis, defined strategic and operational objectives, developed performance indicators (KPIs), and created an action timeline. Applied the VI.MI.S.O.S.T.A.C. methodology and the TACTUS tool for evaluating organizational dynamics. Supported the Municipality in stakeholder and citizen consultation and prepared the final dossier for approval.

Result: A comprehensive Operational Program was approved and adopted by the competent bodies of the Municipality, serving as a strategic and operational framework for the area’s development and for improving the Municipality’s administrative functions.

Related services: Organizational Studies & Structural Evaluation · Strategic & Operational Planning · Participatory Processes

Request: Evaluation of procedures, governance system audit, and support in the implementation of Law 5056/2023 for the organization and compliance of municipalities.

What we did: Conducted a detailed internal audit focusing on administrative organization, financial management, and transparency. Mapped risks and proposed improvements at the level of processes and control mechanisms. Presented a comprehensive report to the competent bodies with specific recommendations for compliance and enhanced effectiveness.

Result: The municipalities obtained an official internal audit report with a clear improvement and compliance plan, contributing to stronger administrative functioning and increased credibility towards supervisory authorities and citizens.

Related services: Internal Audit & Compliance · Organizational Studies · Transparency & Accountability

Request: Preparation of a study for the evaluation of the existing structures of the Municipality of South Pelion and reorganization of the Internal Service Organization (O.E.Y.), in line with operational needs and current legal requirements.

What we did: Mapped in detail the existing organizational structure, responsibilities, and staffing gaps. Conducted interviews and collected data from municipal services, analyzed operational effectiveness, and identified overlaps and weaknesses. Proposed a new O.E.Y. with clear allocation of responsibilities, job descriptions, and an improved staffing framework.

Result: The Municipality acquired an updated O.E.Y., a functional digital organizational chart, and proposals for rational staffing, improving daily operations and strengthening the transparency and efficiency of its services.

Related services: Organizational Studies & Structural Evaluation · O.E.Y. Design · Digital Organizational Chart

Request: Comprehensive inventory and settlement of the bequests of the Municipality of Chalkida (15 in total), including resolution of accounting, tax, and administrative pending issues, lawful acceptance of inheritances, registration of properties in the National Cadastre, and alignment with the “Code of Charitable Assets and Dormant Inheritances,” due to lack of internal resources and procedural complexity.

What we did: Conducted full inventory/recording of each bequest, applied mapping tools, and provided a concise assessment of functions and pending issues. Reviewed debts and prepared statements of accounts, budgets, and balance sheets per bequest, using standardized control and documentation tools. Performed legal-administrative compliance checks, prepared inheritance acceptance acts, supported property registration in the Cadastre, and drafted a report of administrative, tax, financial, and legal pending issues with clear priorities and implementation timeline.

Result: Delivered a complete settlement dossier for all 15 bequests, including updated inventory, financial statements per unit, inheritance acceptance acts and procedures, technical/legal steps for cadastral declarations, and a unified compliance report. A clear action and monitoring plan reduced operational and legal risks and accelerated the potential utilization of charitable assets.

Related services: Internal Audit & Compliance · Municipal Asset Management · Financial Statements & Budgets · Legal-Administrative Settlement of Bequests

Request: Evaluation of procedures, governance system audit, and support in the implementation of Law 5056/2023 for the organization and compliance of municipalities.

What we did: Conducted a detailed internal audit focusing on administrative organization, financial management, and transparency. Mapped risks and proposed improvements at the level of processes and control mechanisms. Presented a comprehensive report to the competent bodies with specific recommendations for compliance and enhanced effectiveness.

Result: The municipalities obtained an official internal audit report with a clear improvement and compliance plan, contributing to stronger administrative functioning and increased credibility towards supervisory authorities and citizens.

Related services: Internal Audit & Compliance · Organizational Studies · Transparency & Accountability

Request: Preparation of a study for the evaluation of the existing structures of the Municipality of South Pelion and reorganization of the Internal Service Organization (O.E.Y.), in line with operational needs and current legal requirements.

What we did: Mapped in detail the existing organizational structure, responsibilities, and staffing gaps. Conducted interviews and collected data from municipal services, analyzed operational effectiveness, and identified overlaps and weaknesses. Proposed a new O.E.Y. with clear allocation of responsibilities, job descriptions, and an improved staffing framework.

Result: The Municipality acquired an updated O.E.Y., a functional digital organizational chart, and proposals for rational staffing, improving daily operations and strengthening the transparency and efficiency of its services.

Related services: Organizational Studies & Structural Evaluation · O.E.Y. Design · Digital Organizational Chart